Privacy Policy

Last Updated: 24-07-2025
Welcome to Thermodynamics Middle East (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website: thermodynamics-me.com By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.

Information We Collect

We collect information in the following ways:
a) Personal Information You Provide

Name
Email address
Phone number
Company name
Message or inquiry content (via contact forms)

b) Automated Information When you visit our website, we may collect:

Browser type and version
Pages visited and time spent
Device type and operating system
Referring website or search engine

This data helps us improve your user experience and optimize website performance.

How We Use Your Information

We may use your information to:

Respond to your inquiries and service requests
Provide HVAC-related service information or quotations
Improve our website functionality and user experience
Send occasional marketing or service updates (with your consent)
Comply with legal and regulatory requirements

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Understand visitor behavior
Remember preferences
Monitor website performance

You can modify your browser settings to refuse or delete cookies. Note that disabling cookies may affect the website's functionality.

Third-Party Services

We may use trusted third-party services like:

Google Analytics (for visitor statistics)
CRM or email marketing tools (to respond to your inquiries)

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or update your information
Request deletion of your data
Object to or limit certain types of data processing

To exercise these rights, contact us at: info@thermodynamics-me.com

Data Retention

We retain your information only as long as necessary for business, legal, or operational purposes, or as required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised "Last Updated" date. Continued use of the website means you accept the updated terms.

If you have questions about this Privacy Policy or how we handle your data, please contact:
Thermodynamics Middle East
Dubai investment park 2, UAE
info@thermodynamics-me.com
https://thermodynamics-me.com

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